This website is managed by TS Health Products B.V., global licence holder of B FIRM Formulas®, a
brand owned by Liberty Health Care Products B.V., also operating under the brand names BreastGro®, Bao Yifeng (宝伊丰)®, Firm'NGro®, Natural Body® and BustiCare®. TS Health Products B.V. is responsible for both the content of the website and the processing and fulfillment of orders.

By using this website, you automatically accept our terms and conditions.

Responsibility for Content

TS Health Products B.V. has taken great care in preparing the content of this website. While we strive for accuracy and completeness, TS Health Products B.V. cannot guarantee, explicitly or implicitly, the correctness, completeness, or timeliness of the information on this website. The information, including prices, is accurate at the time of publication but may be changed without prior notice. All prices include VAT.

TS Health Products B.V. is not liable for direct or indirect damages resulting from the use of the website, such as technical errors, incorrect product information, delivery delays, or other unforeseen circumstances. If you have any questions or concerns about the provided information, we recommend contacting our customer service.

Unless otherwise stated, the information on this website is intended solely for customers within the European Union.

Prices

The prices on this website are displayed in euros, including VAT, and are valid at the time of publication. Shipping costs differ per country of destination and are determined upon check-out. You can securely pay via iDeal and other available payment methods.

Delivery Information

Order processing and delivery are handled by TS Health Products B.V. Orders are typically shipped within three working days via a parcel service. The expected delivery time is 7 to 10 working days. If you have not received your order after 10 days, please contact us using the Contact Us page on this website.

Cancellation

If you wish to cancel your order before it has been shipped, please contact us as soon as possible, no later than 14:00 on the day of shipment. You can reach us at info@bfirmformulas.com. We will contact you within 5 working days to process the refund.

Warranty

All items purchased from us are covered by statutory warranty. This means that the products must be in good condition and meet reasonable consumer expectations. If an item is defective or does not meet expectations, we will offer an appropriate solution, such as a replacement or a refund of the purchase amount.

Right of Withdrawal and Return Policy

You have the right to withdraw from the agreement within 14 days of receiving the products without providing any reason. After notifying us of your withdrawal, you have an additional 14 days to return the products. We will reimburse the full purchase amount, including any standard shipping costs, within 14 days of receiving the return shipment or proof of return shipment.

For returns, you have 30 days to indicate that you wish to return an item. This period begins from the moment you receive the last item in your order. Once you have notified us of your return, you must send the item back within 14 days. The item should, if possible, be returned in its original packaging. Please handle the item carefully and return it with all included accessories following the return instructions provided after registering your return.

Liability

TS Health Products B.V. is not liable for direct or indirect damages resulting from the use of the website or the information on it, including but not limited to damages caused by technical failures, incorrect product descriptions, delivery delays, or data loss. Our liability is always limited to the order amount.

Company Information

TS Health Products B.V. is responsible for both the content of this website and the processing and fulfillment of orders.

For questions about orders, deliveries, or returns, you can contact us via the Contact Us page on the website or by sending an email to info@bfirmformulas.com.

Privacy & Cookies Policy

Please review our Privacy & Cookies Policy for more information on how we handle your data.